4 min read
Sean Farrell: Mar 13, 2025 10:00:00 AM
Bringing new teller cash recycler (TCR) technology into your financial institution can be a very exciting step forward. With the sophisticated cash-handling automation capabilities of TCRs, you can streamline your branch operations and transform...
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3 min read
Sean Farrell: Mar 11, 2025 6:17:18 PM
Deciding to bring ITMs into your financial institution is more than just a technology upgrade—it’s a strategic move to reshape how you deliver...
3 min read
Sean Farrell: Jun 16, 2021 9:00:00 AM
Introduction In today’s oversaturated market, a strong brand is vital for companies to distinguish themselves from competitors and attract new...
5 min read
Sean Farrell: Apr 13, 2021 8:30:00 AM
Your head tellers and vault tellers play an essential role in your teller line, and they typically have most of the responsibilities necessary to...
3 min read
Sean Farrell: Jan 21, 2021 9:00:00 AM
In recent years, Amazon has consistently remained one of the biggest brands and companies in the world. Its business model has tremendously shifted...
2 min read
Sean Farrell: Jan 5, 2021 11:00:00 AM
QDS’s CashIntegrity program is a great tool for FIs to use for growing commercial deposits among business clients. Not only does remote cash capture...
3 min read
Sean Farrell: Dec 16, 2020 2:24:57 PM
The evolutionary curve for automated teller technology is advancing at a rate that can often outpace the capabilities of your current machines. After...
3 min read
Sean Farrell: Nov 19, 2020 1:04:49 PM
POPiO is a virtual way of banking that allows your FI to serve its clients through multi-channel, primarily mobile and video, solutions. This program...
2 min read
Sean Farrell: Oct 27, 2020 5:33:55 PM
FIs implement smart safe technology to grow deposits and better accommodate a larger client demographic without building physical branches. While...
3 min read
Sean Farrell: Oct 27, 2020 5:33:44 PM
Implementing smart safe technology in your FI is a great way to grow without costly real estate investments and to form stronger, more integrative...
3 min read
Sean Farrell: Sep 22, 2020 8:52:14 PM
At QDS, we form partnerships with our customers. As a business partner, we want to help you make decisions that will best serve your clients. Our...
3 min read
Sean Farrell: Sep 17, 2020 1:26:03 PM
Before implementing managed services from QDS, many of our current clients expressed their frustrations with underperforming service providers....
2 min read
Sean Farrell: Aug 10, 2020 7:25:00 AM
As a company, QDS has a vested interest in keeping track of financial market trends so we can better serve and advise our clients. One of the market...
2 min read
Sean Farrell: Aug 3, 2020 2:08:20 PM
Both the Teller Cash Recycler (TCR) and Cash Discriminators are powerful tools that, when implemented, can magnify the productivity of a financial...
3 min read
Sean Farrell: Jun 9, 2020 11:57:54 AM
One of the technologies that continues to gain traction in the US market is Teller Cash Recyclers (TCRs). Prized for their security and efficiency,...
3 min read
Todd Gray: May 18, 2020 2:35:33 PM
Consumer Behavior Post-COVID Consumer behavior has dramatically changed in the past few weeks and I don’t have to look far to witness real world...
2 min read
Sean Farrell: May 5, 2020 3:02:36 PM
As states re-open in some form or fashion in the coming weeks, many Financial Institutions are faced with the new reality of what to do with the...
5 min read
Sean Farrell: Oct 22, 2019 11:00:00 AM
It’s hard to believe that 2020 is almost here! Many Financial Institutions are still in the throes of Windows 10 upgrades and trying to beat the...
7 min read
Sean Farrell: Oct 15, 2019 2:44:37 PM
Glory RBG-100, Hyosung MS500 and ATEC LTA-350 Teller Cash Recyclers are picking up dramatic speed in implementation in the US market. Read more about...
4 min read
Sean Farrell: Sep 6, 2019 9:52:00 AM
I will be honest, one of my greatest professional challenges is trying to convince customers that tried cash recyclers 10 years ago and possibly had...
3 min read
Sean Farrell: Jul 23, 2019 11:15:00 AM
In this article, we discuss the pros and cons of ATMs and how they impact the markets they serve. The ATM was introduced to deliver teller...
3 min read
Sean Farrell: Jul 2, 2019 8:49:00 AM
While none of us have a crystal ball, Windows 10 has really pushed many financial institutions to think about the ATM channel, the broader...
3 min read
Sean Farrell: Jul 1, 2019 12:30:37 PM
As more financial institutions are evaluating their ATM channel, the interest in ITM technology continues to rise. More FIs are looking for greater...
2 min read
Sean Farrell: May 24, 2019 10:49:00 AM
The ATM channel is one of the most important channels of self-service for financial institutions. It allows immediate access to cash and the ability...
2 min read
Sean Farrell: May 23, 2019 12:48:53 PM
As we think about the branch environment, the branch is certainly the hub of customer service activity for transactions, account openings and where...
5 min read
Sean Farrell: Apr 22, 2019 1:12:08 PM
ATMs, or Automated Teller Machines, have been around a long time now in the banking space. They have provided access to cash for clients for decades,...
3 min read
Sean Farrell: Mar 12, 2019 11:48:40 AM
Interactive teller machines (ITMs) are changing the way that financial institutions operate for the better. Use of an ITM provides more efficiency...
2 min read
Sean Farrell: Mar 12, 2019 6:28:00 AM
If you are considering ITMs, there are a variety of costs that emerge with the decision of rolling out ITMs. A large portion of that cost comes into...
3 min read
Sean Farrell: May 7, 2018 9:09:28 AM
Interactive Teller Machines (ITMs) provide financial institutions a number of strategic benefits, many of which we covered in our article entitled,...
3 min read
Sean Farrell: Apr 4, 2018 11:34:21 AM
As market demand for Interactive Teller Machines (ITMs) continues to rise, many financial institutions are evaluating the role of these devices in...
4 min read
Sean Farrell: Mar 28, 2018 9:31:31 AM
Many financial institutions today are running their ATM network at a loss. The reality for most FIs is that ATMs have become a minimum cost of entry...
5 min read
Sean Farrell: Mar 6, 2018 8:16:58 AM
It's late Friday afternoon, and each lane of your drive-through is five cars deep. Inside the lobby, the line at the teller counter has tripled in...
3 min read
Sean Farrell: Feb 7, 2018 11:36:52 AM
With the rise of Interactive Teller Machine (ITM) technology, more and more financial institutions are evaluating the role of ITMs in their short-and...
2 min read
Sean Farrell: Feb 1, 2018 4:18:50 PM
Since first hitting the market more than five years ago, Interactive Teller Machines (ITMs) have grown in popularity among financial institutions...
3 min read
Sean Farrell: Jan 2, 2018 10:00:00 AM
When it comes to branch transformation, putting all the pieces together can be a lot like working a jigsaw puzzle. First, you start with a finished...
2 min read
Sean Farrell: Oct 23, 2017 12:58:23 PM
Most of the rolled storage module (RSM) vs. cassette-based cash recycler comparison conversations center around speed and capacity. And while those...
2 min read
Sean Farrell: Sep 21, 2017 8:58:29 AM
ATMs are not a luxury item for financial institutions. They must have high performing ATMs in locations that consumers can easily access. Add in the...
3 min read
Sean Farrell: Apr 20, 2017 10:04:27 AM
Looking to deploy deposit automation? Then you will want to read on to learn about the costs of installing and running deposit automation ATMs. There...
2 min read
Sean Farrell: Feb 1, 2017 1:01:22 PM
Your branch or drive up ATM is past its prime and needs replacing. Or, you are building a new branch or establishing a presence in a new market and...
2 min read
Sean Farrell: Jan 4, 2017 11:57:25 AM
From the Perspective of a Former Branch Operations Executive As the person in charge of branch operations, one of your goals may be branch automation...
3 min read
Sean Farrell: Nov 15, 2016 8:47:27 AM
The adoption of cash automation technology, specifically teller cash recyclers, has continued to grow in the US. There are new players coming to...
2 min read
Sean Farrell: Oct 19, 2016 10:51:43 AM
“I’m at an impasse with our ATMs. I need to improve our ATM uptime and simplify the way we maintain and service them. We currently have multiple...
2 min read
Sean Farrell: Sep 14, 2016 10:25:40 AM
With over 3 decades of retail experience, I have found that the single most underappreciated aspect of running a retail business is controlling your...
2 min read
Sean Farrell: Aug 30, 2016 10:26:55 AM
Let’s face it, managing ATMs can be challenging. It’s tough keeping up with repairs, technology advancements, and compliance, all while trying to...
1 min read
Sean Farrell: Aug 2, 2016 8:30:00 AM
One of the biggest challenges financial institutions face is executing teller transactions most effectively.. This may involve anything from...
6 min read
Sean Farrell: Jun 29, 2016 9:55:07 AM
We recently sat down with Suzanne Arno of the Maclean Group to get her perspective on branch transformation and how to align staffing and technology...
5 min read
Sean Farrell: May 16, 2016 9:46:09 AM
"The more things change, the more they stay the same". That is one of my favorite quotes. I think it's because it speaks more to the heart of human...
2 min read
Sean Farrell: May 4, 2016 9:20:04 AM
Personally, I have a lot of respect for what Arca has been able to build. A relatively unknown player in the market just 10 years ago, the company...
1 min read
Sean Farrell: Apr 13, 2016 8:37:21 AM
So you have made the smart decision to invest in cash automation and are now directing your thoughts towards the installation. Installs can be scary....
Sean Farrell: Apr 11, 2016 8:18:49 AM
Automation Avenue 013 – Creating a Great Branch Experience with Suzanne Arno - The Maclean Group In this podcast we dive into the key factors of...
1 min read
Sean Farrell: Mar 21, 2016 8:40:04 AM
A Blueprint for Becoming a Trusted Partner It seems that when companies tout their commitment to service, it comes across as more of a marketing...
1 min read
Sean Farrell: Mar 14, 2016 8:00:00 AM
Picture this. It is a holiday weekend and two of your ATMs are down. You don’t have weekend support included in your service contract. If you do...
4 min read
Sean Farrell: Mar 2, 2016 9:50:50 AM
Through our consultations with companies both large and small, we see how our larger competitors create an image of themselves as one of strength,...
1 min read
Sean Farrell: Feb 23, 2016 4:28:37 PM
We had a great group join us on our recent webinar to learn about the operational improvements that can be realized by utilizing cash automation and...
1 min read
Sean Farrell: Feb 19, 2016 8:01:23 AM
“A man who does not plan long ahead will find trouble at his door.” - Confucius These are wise words that apply to so many facets of life....
2 min read
Sean Farrell: Feb 11, 2016 9:03:06 AM
Financial institutions are constantly assessing their branches in an effort to get more efficient. They are evaluating staffing models and looking at...
3 min read
Sean Farrell: Feb 8, 2016 8:02:56 AM
One of the most common challenges our financial clients face is the workload of the head teller, teller supervisor or vault teller. The individuals...
2 min read
Sean Farrell: Feb 1, 2016 9:00:00 AM
All tellers, no matter how wonderful or trustworthy they may be, are subject to stresses outside the workplace that can cloud judgment and cause them...
3 min read
Sean Farrell: Jan 28, 2016 9:36:59 AM
My thoughts on using video through the ATM channel have been validated by some of the largest banks in the US and now the question becomes whether...
3 min read
Sean Farrell: Jan 4, 2016 2:30:00 PM
As they look to allocate funds, many financial institutions are structuring their budgets to include investments that will improve their business....
1 min read
Sean Farrell: Dec 8, 2015 8:00:00 AM
It is interesting to look at these two cash recyclers side by side because, for me, it’s like comparing apples to oranges. While the CM18 is a good...
2 min read
Sean Farrell: Nov 23, 2015 7:30:00 AM
Not all cash recyclers are made or operate the same, but there are definitely some dominant market leaders when it comes to quality and strength of...
1 min read
Joe Farrell: Nov 20, 2015 11:12:56 AM
As we evaluate cash trends in retail, we find the following metrics provide valuable insight into what the retail market is facing and how cash...
2 min read
Sean Farrell: Nov 4, 2015 7:52:15 AM
Hyosung's MS500 cash recycler really changed the game for cash automation and there are features of the MoniSafe 500 that are truly exciting for a...
1 min read
Sean Farrell: Nov 3, 2015 9:34:18 AM
We wanted to take a moment to highlight some of the key enhancements featured in the MS500 over the functions in the Hyosung 400A. We hope to clearly...
1 min read
Sean Farrell: Oct 22, 2015 7:30:00 AM
The world we live and work in today is fueled and maintained by countless software applications. From the devices we use in our homes to the tools...
1 min read
Sean Farrell: Oct 21, 2015 7:30:00 AM
One of the most common questions asked is what type of service plan is the best value and fit for their organization. Is it best to enter into a...
3 min read
Sean Farrell: Oct 15, 2015 7:30:00 AM
There has been a huge increase in the discussion of teller cash recyclers for use in branches to aid in gaining efficienc. Teller Cash Recyclers can...
4 min read
Sean Farrell: Oct 13, 2015 7:30:00 AM
Background: ATM and Deposit Processing Then and Now The steady growth of deposit automation since the early 2000s -- also known as Check 21, no...
2 min read
Sean Farrell: Oct 12, 2015 7:30:00 AM
Two of the most common questions we answer from retailers are “What exactly is a smart safe?” and “How can it affect my retail operations?” Those are...
3 min read
Sean Farrell: Oct 8, 2015 7:30:00 AM
The perfect business opportunity awaits today’s local and regional financial institutions – the chance to cement your bank as a true value-added...
2 min read
Sean Farrell: Oct 6, 2015 7:30:00 AM
Have you ever spent time in your back office counting money or preparing a deposit and walked out front to see unhappy customers waiting for service?...
Sean Farrell: Oct 6, 2015 7:30:00 AM
Automation Avenue Episode 12 - Universal Tellers: Pros, Cons and Best Practices for Your Team This podcast discusses the reasons why you should...
4 min read
Sean Farrell: Sep 30, 2015 7:30:00 AM
Technology has revolutionized the banking industry, leaving financial institutions wondering which advancements make sense for their unique needs....
2 min read
Joe Farrell: Sep 29, 2015 7:30:00 AM
Every year a variety of clients ask us if they need a cash discriminator or will a basic counter meet their needs The clients range from Banks and...
2 min read
Sean Farrell: Sep 28, 2015 7:30:00 AM
Recently some high level Financial Institution CEO’s were interviewed on one of the major financial network morning news programs. One of the leading...
1 min read
Sean Farrell: Sep 25, 2015 8:00:00 AM
We all need encouragement. I can’t imagine not having others that have encouraged me during times when I felt so all alone. Maybe it was an...
3 min read
Sean Farrell: Sep 24, 2015 8:30:00 AM
As a business owner trying to make a sales goal and having enough money in your drawer, it can be quite annoying when people come into your business,...
2 min read
Sean Farrell: Sep 24, 2015 8:00:00 AM
I don't try to do this but after reading my devotion tonight I felt it was appropriate to share as we live in such a 24/7 plugged-in world where...
1 min read
Sean Farrell: Sep 23, 2015 10:43:52 AM
We all face challenges each and every day. The challenges might be at home, in the workplace or perhaps socially. They might involve our place of...
2 min read
Sean Farrell: Sep 23, 2015 7:30:00 AM
In conversations with many of our existing as well as prospective customers, they indicate a common theme in the desire to continue to drive...
4 min read
Sean Farrell: Sep 22, 2015 7:30:00 AM
Our article about why Financial Institutions should look to implement universal tellers, has been very well received. But we still get asked the...
2 min read
Sean Farrell: Sep 22, 2015 7:30:00 AM
There has been a revolution in the beer industry with the rise of the locally focused, craft breweries. North Carolina specifically has had a large...
2 min read
Sean Farrell: Sep 17, 2015 7:30:00 AM
The technology has been around for years, but if you aren’t aware of the solution that is the currency and coin scale, your life may have just...
4 min read
Sean Farrell: Sep 16, 2015 7:30:00 AM
The presence of self-service and assisted self-service devices (think touchscreen kiosks) throughout the modern consumer marketplace is growing at a...
3 min read
Sean Farrell: Sep 10, 2015 12:00:00 PM
Due to popular demand, we have taken the time to review the 3 best High Capacity Cash Recyclers on the market and allow you to determine which of...
3 min read
Sean Farrell: Sep 8, 2015 7:30:00 AM
You’ve just learned that one of your key competitors has been acquired and are bringing their ATMs near you. You have ‘Big Banks’ already in your...
2 min read
Sean Farrell: Sep 2, 2015 7:30:00 AM
We work with a variety of financial institutions to identify ways to gain efficiency through automation in the retail branch setting. After over 30...
2 min read
Sean Farrell: Aug 31, 2015 7:30:00 AM
In today’s banking environment, the non-interest expense is a major concern for most CFOs we work with. Costs, Regulatory Compliance, Security, ROA,...
1 min read
Sean Farrell: Aug 26, 2015 4:00:00 PM
With the increasing presence of the Omnichannel environment (a.k.a. technology) across the financial institution landscape, the role of the teller in...
2 min read
Sean Farrell: Aug 20, 2015 2:00:00 PM
We are observing increases in consumer and commercial loan activity and new branch growth and ‘coming out of the downturn’. So how do you plan to...
2 min read
Sean Farrell: Aug 18, 2015 2:00:00 PM
Profitability. It is a term with which we are all familiar but are challenged with how to achieve profitability and maintain it long term . In the...
2 min read
Sean Farrell: Aug 12, 2015 8:00:00 AM
Have you ever noticed those pretty images on the screen of the ATM you are using? Whether you work for the bank or are a customer, I think we can all...
2 min read
Sean Farrell: Aug 11, 2015 8:00:00 AM
As our clients continue to look towards cash recyclers as a way to improve branch operations and gain efficiency, we get asked what recycler is best...
Sean Farrell: Jun 11, 2015 3:06:00 PM
Automation Avenue Episode 11 - Deposit Automation vs. Video ATM Technology In this podcast episode we talk about how to use deposit automation to...
3 min read
Sean Farrell: Jun 9, 2015 8:00:00 AM
Today’s financial institutions are constantly challenged to continually identify and adapt their growth strategy while increasing efficiency. With...
2 min read
Sean Farrell: May 26, 2015 9:41:00 AM
One of the most common questions we get as we talk to clients about servicing their equipment is how many technicians we have in the area. This is a...
2 min read
Sean Farrell: May 13, 2015 8:00:00 AM
Originally published at CBInsight Today’s community banking environment is wrought with challenges. Whether its regulators, customer demands, or...
3 min read
Sean Farrell: May 11, 2015 8:00:00 AM
The island drive up ATM has become a very popular ATM model, especially here in the south where we live in a drive up world. This article is designed...
2 min read
Sean Farrell: Apr 29, 2015 8:00:00 AM
Have you ever wished you had stepped on the brakes a bit sooner instead of hitting the car in front of you? Ever wish you could have prevented that...
2 min read
Sean Farrell: Apr 27, 2015 8:00:00 AM
In today’s marketplace, an ever increasing number of financial institutions are seeing branch traffic trending down, placing more and more importance...
2 min read
Sean Farrell: Apr 22, 2015 8:00:00 AM
Cash Automation Technology is capturing the eyes of more and more financial institutions. They are constantly seeking more ways to cut costs and...
Sean Farrell: Apr 20, 2015 8:00:00 AM
Automation Avenue Episode 10 - How Retail Cash Capture Will Grow Your Bank In this podcast episode we talk about the current market landscape for...
2 min read
Sean Farrell: Apr 15, 2015 8:00:00 AM
It’s 80 plus degrees and all of the sudden your air conditioning breaks. As the sweat is dripping from every inch, you’re wondering why you didn’t...
2 min read
Sean Farrell: Apr 9, 2015 8:00:00 AM
In today’s market, there is a high demand placed on technology products. When it comes to handling cash, financial institutions want to make sure...
2 min read
Sean Farrell: Apr 8, 2015 8:00:00 AM
Many financial institutions around the country are looking at ways to gain more efficiency and enhance the customer experience at the branch. Many...
Sean Farrell: Apr 6, 2015 8:00:00 AM
Automation Avenue Episode 009 - Hyosung Innovation and Self-Service Branch Trends In this episode we discuss retail branch innovation and the success...
2 min read
Sean Farrell: Mar 25, 2015 8:00:00 AM
Do you remember that feeling you get on Christmas morning? The feeling of when a new product arrives that you have been salivating over for months....
1 min read
Sean Farrell: Mar 16, 2015 1:19:00 PM
We all know change is a very big deal in today's environment. But what if the change could benefit your branch and speed up the process? Would you...
3 min read
Sean Farrell: Mar 5, 2015 8:30:00 AM
As humans, many times we look at electronics as being invincible. For example, we have the six Million-Dollar Man, the Terminator and even your handy...
2 min read
Sean Farrell: Feb 19, 2015 8:30:00 AM
Originally Published at CBInsight In a recent interview with Lisa Ayers, a long time retail and operations executive, (Listen to Interview Here) we...
2 min read
Sean Farrell: Feb 16, 2015 8:30:00 AM
Unfortunately for them, not as important as they lead you to believe. As we consult with clients all the time, the usual question when looking at...
2 min read
Sean Farrell: Feb 10, 2015 8:55:00 AM
It’s probably better to name this cassette a universal cassette than an overflow cassette, but overflow is what Hyosung refers to it as, so we’ll...
2 min read
Sean Farrell: Jan 29, 2015 10:50:00 AM
With the rise in mobile capture, some may believe that deposit automation at the ATM is an expensive and unnecessary investment. However, as the...
2 min read
Sean Farrell: Jan 20, 2015 9:18:00 AM
One of the issues we discuss regularly with clients and prospective clients is what hours of coverage they truly need. We try to help our clients...
2 min read
Sean Farrell: Jan 14, 2015 9:38:00 AM
This blog article was originally posted on our QDS Financial Education blog. To read more articles like this one, subscribe to QDS Financial...
3 min read
Sean Farrell: Jan 13, 2015 9:45:19 AM
This blog article was originally posted on our QDS Financial Education blog. To read more articles like this one, subscribe to QDS Financial...
5 min read
Sean Farrell: Jan 5, 2015 8:29:00 AM
In this article we talk about the Nautilus Hyosung MoniSafe 400A in comparison to the 16 drum CIMA 7016 teller cash recycler. Both of these units are...
Sean Farrell: Dec 31, 2014 8:18:00 AM
Automation Avenue Episode 008 - Retail Banking Trends an Interview with Lisa Ayers In this podcast we discuss the retail banking trends in the market...
3 min read
Sean Farrell: Dec 29, 2014 9:08:00 AM
As a cash automation provider who carries both RSM based recyclers and cassette based recyclers, we often get asked which is better? It's a very...
4 min read
Sean Farrell: Dec 22, 2014 8:36:00 AM
A cash recycler is an amazing wonder of technology, even to those of us in the business. I am reminded when I am on-site for installs, when those...
3 min read
Sean Farrell: Dec 19, 2014 8:39:00 AM
While our image for this article might make you chuckle, the question is a serious question that needs to be answered. We have written this article...
3 min read
Sean Farrell: Dec 15, 2014 8:00:00 AM
As someone who spends the majority of his time immersed in cash automation technology, I figured our customers appreciate good, honest research and...
Sean Farrell: Dec 12, 2014 8:00:00 AM
Automation Avenue Episode 007 - Cash Recyclers A Massive Review ( Glory, Diebold, Arca, CIMA ) We compare the top recycler brands to show their...
3 min read
Sean Farrell: Dec 10, 2014 8:00:00 AM
There are several components to understanding the costs associated with purchasing a cash recycler. If you are still unclear on the benefits of the...
Sean Farrell: Dec 8, 2014 8:00:00 AM
White Board Video: Episode 6 - NCR vs MX-8800 As more Financial Institutions looks to consider video as a model to serve customers better, we compare...
Sean Farrell: Nov 24, 2014 8:00:00 AM
White Board Videos: Episode 5 - How Integration Works for Multi-Users In this video we will explain how integrating a cash discriminator can be...
2 min read
Sean Farrell: Nov 18, 2014 9:30:00 AM
You have researched the market for what you can do to make your branches more efficient and help streamline the customer experience. You’ve read...
3 min read
Sean Farrell: Nov 5, 2014 8:17:00 AM
Why should I automate with a cash recycler? Sure cash recyclers can be big investment for a small to mid-size financial institution. That's exactly...
Sean Farrell: Nov 3, 2014 7:32:00 AM
Whiteboard Videos: Episode 4 - Smart Safes 2.0 Smart safes can help deepen the banking relationship and offer additional value to your retail...
3 min read
Sean Farrell: Oct 29, 2014 8:07:00 AM
Why should I automate with a cash recycler? Sure cash recyclers can be big investment for a small to mid-size financial institution. That's exactly...
1 min read
Sean Farrell: Oct 27, 2014 7:30:00 AM
So you've been looking for ways to make your branches more efficient, and with your research, teller cash recyclers keep coming up. You look around,...
Sean Farrell: Oct 24, 2014 7:50:00 AM
Automation Avenue Podcast 006 - NCR Video ATMs and Nautilus Hyosung MX-8800 There is no denying the fact that NCR has made a name for itself by...
2 min read
Sean Farrell: Oct 22, 2014 8:03:00 AM
There is no denying the fact that NCR has made a name for itself by delivering video ATMs to drive-thru locations across the country. Founded on...
Sean Farrell: Oct 20, 2014 8:00:00 AM
Ways to Grow Your Business Without Big Branches While the overall economy is still in recovery mode, most financial institutions have been able to...
1 min read
Sean Farrell: Oct 17, 2014 8:55:00 AM
As more financial institutions focus on growing their revenue base and business, effective cross-selling in the branch becomes paramount. This...
Sean Farrell: Oct 7, 2014 10:07:00 AM
Automation Avenue Podcast 005 - How Financial Institutions can Grow without Large Branches In this podcast we go into some strategies for growth that...
2 min read
Sean Farrell: Sep 29, 2014 7:30:00 AM
Ways to Grow Your Business Without Big Branches While the overall economy is still in recovery mode, most financial institutions have been able to...
2 min read
Sean Farrell: Sep 26, 2014 10:59:00 AM
Don’t you love when you call a business and you get the automated message to press a certain department or extension number just to get another...
1 min read
Sean Farrell: Sep 10, 2014 9:15:00 AM
Good Morning. Today’s Devotional is on prayer This morning, like each morning, it was still dark outside as I awakened. I always try to move around...
Sean Farrell: Sep 3, 2014 8:20:00 AM
Automation Avenue Episode 004 - Alabama CU: How to achieve remarkable growth We sat down with CEO Steve Swofford and COO Kayce Bell of Alabama CU to...
Sean Farrell: Aug 26, 2014 8:32:00 AM
Automation Avenue Episode 003 - Large Commercial Deposits In this episode we talk about large commercial deposits and customer service and what that...
2 min read
Sean Farrell: Aug 18, 2014 12:06:00 PM
Many businesses are currently taking important steps towards determining their new service strategies for the future, while they are growing out of...
Sean Farrell: Aug 11, 2014 8:47:00 AM
Minion Monday Episode 2 - Integration: Direct vs Middleware In this episode we discuss the ins and outs around hooking up cash automation technology...
2 min read
Sean Farrell: Aug 5, 2014 9:02:00 AM
I recently had lunch at one of my favorite lunch spots, Panera Bread, and this particular location was a pilot for placing orders via the new self...
Sean Farrell: Aug 1, 2014 9:34:00 AM
Automation Avenue Episode 002 - Pros and Cons of Integrating your Cash Automation Equipment In this Podcast we do a deep dive around hooking up cash...
2 min read
Sean Farrell: Aug 1, 2014 9:02:00 AM
One of the most frustrating and time-consuming transactions at the teller line is the commercial or retail deposit. Some of these transactions can...
2 min read
Sean Farrell: Jul 28, 2014 8:34:00 AM
As you have undoubtedly noticed, the marketplace has been seeing a large migration towards Teller Cash Recyclers (TCRs). Cash recyclers automate both...
Sean Farrell: Jul 28, 2014 8:00:00 AM
White Board Video: Episode 1 - Cash Recycler 101 In this episode we cover the very basics of why cash recyclers may make sense for your location....
Sean Farrell: Jul 25, 2014 2:09:00 PM
Automation Avenue Podcast 001 – Automation for All In this podcast we talk about the rise of automation and self-service technologies for multiple...
3 min read
Sean Farrell: Jul 23, 2014 8:47:00 AM
We wanted to dive a little deeper and talk about the design aspect of Branch Transformation, how it can help, and why there is no cookie cutter or...
2 min read
Sean Farrell: Jul 14, 2014 8:00:00 AM
Remember the good old days before the Great Recession when revenues and profits were sky high and nothing could go wrong? Well, unfortunately those...
3 min read
Sean Farrell: Jul 11, 2014 7:15:00 AM
Whether you have already transformed the design of your branch or are looking to make a change, keep reading to learn more about the technology you...
2 min read
Sean Farrell: Jul 3, 2014 9:33:00 AM
What if we could show you a helpful tool to enhance your customers banking experience and help you reduce your backend expenses, increase revenue and...
2 min read
Sean Farrell: Jun 19, 2014 3:02:00 PM
Your institution has decided to make the smart move to invest in cash automation. While that's an investment in itself, you'll also need to consider...
3 min read
Sean Farrell: Jun 18, 2014 9:46:00 AM
Change is hard, especially for small to mid-size financial institutions. However if history is the best indicator of “survival of the fittest” within...
3 min read
Sean Farrell: Jun 4, 2014 8:00:00 AM
Put a cash recycler to work for your bank or credit union They may be a big investment, but did you know that a cash recycler can cover the work of...
3 min read
Sean Farrell: Jun 2, 2014 8:30:00 AM
Why should I automate with a cash recycler? Sure cash recyclers can be big investment for a small to mid-size financial institution. That's exactly...
2 min read
Sean Farrell: May 15, 2014 8:30:00 AM
The primary challenges of the teller line revolve around handling transactions that involve cash while still maintaining focus on the customer and...
2 min read
Sean Farrell: May 14, 2014 8:54:00 AM
So your check engine light comes on and you have a decision to make. Do I take my car in to the dealership or do I take it to my local mechanic? And...
2 min read
Joe Farrell: May 12, 2014 8:30:00 AM
QDS is in a unique position to be a Distributor, because we are also a dealer for a number of product lines ourselves. This allows us to interact...
3 min read
Sean Farrell: May 9, 2014 12:29:00 PM
Financial institutions are dealing with increased costs for regulatory burden and compliance. This is causing increased mergers and acquisition...
1 min read
Sean Farrell: May 1, 2014 11:32:00 AM
This is an age old question. Do I invest X dollars in my (fill in the blank product) in order to get it to live a longer life or do I step up and...
4 min read
Sean Farrell: Apr 29, 2014 7:59:00 AM
How many of you have ever been to the Apple store before?
2 min read
Joe Farrell: Apr 21, 2014 12:26:00 PM
Many financial institutions still implement the use of basic currency counters to help process cash. There are several problems created with that...
2 min read
Sean Farrell: Apr 9, 2014 9:20:00 AM
Let me tell you what happened to me the other day... I was at one of those self service car washes getting the pollen off of my car and giving it...
