Financial Institution blog

The QDS Blog

We are students of the industries and customers we serve, and we use our ongoing observations and experiences to create educational blog articles that educate and empower our readers.

Blog Feature

Service | ATM

By: Sean Farrell
December 16th, 2020

The evolutionary curve for automated teller technology is advancing at a rate that can often outpace the capabilities of your current machines. After your FI signs a multi-year agreement with one machine, your fleet technology might become outdated within that timeframe. Many of our clients are reconsidering their approach to ATM payment models and choosing to outsource their ATMs. Purchasing ATMs is still a viable option for many institutions, especially those with internal staff capable of integrating and up-keeping ATM channels.

Blog Feature

Service | Customer Service | Staffing | Thought Leadership

By: Sean Farrell
September 22nd, 2020

At QDS, we form partnerships with our customers. As a business partner, we want to help you make decisions that will best serve your clients. Our suggestions for these best practices vary based on the market your FI occupies and what clients are looking for in rural versus urban environments.

ATM Install Checklist 2019

ATM Install Checklist

This ATM checklist will dive into how to prepare when purchasing ATMs, best practices for preparing and installations. Subscribe to the QDS blog and get your free copy.

Blog Feature

Managed Services | Service | ITM | ATM

By: Sean Farrell
September 17th, 2020

Before implementing managed services from QDS, many of our current clients expressed their frustrations with underperforming service providers. Whether those providers had roped their FIs into inconvenient contracts, overcharged and underperformed, or repaired ATMs at a sluggish, inconvenient pace for them and their clientele, FIs turned to us for a much-needed improvement. In this blog, we’ll be breaking down just how QDS Managed Services program continually improves the service experience.

Blog Feature

Cash Automation | Managed Services | Branch Transformation | Service | Customer Service | ITM | ATM | Staffing | Integration | Thought Leadership | Desktop | Upgrades | Cash Discriminators

By: Sean Farrell
October 22nd, 2019

It’s hard to believe that 2020 is almost here! Many Financial Institutions are still in the throes of Windows 10 upgrades and trying to beat the January 14th timeline for end of Windows 7 support. Most of our clients would prefer not to hear Windows 10 ever again, so we wanted to put together some content around planning for success in 2020, post Windows 10 hangover.

Blog Feature

Cash Automation | Branch Transformation | Service | Retail | Staffing | Integration

By: Sean Farrell
October 15th, 2019

Glory RBG-100, Hyosung MS500 and ATEC LTA-350 Teller Cash Recyclers are picking up dramatic speed in implementation in the US market. Read more about this in our article 5 Reasons why you should reconsider cash recyclers. As many FIs look to improve efficiency, create new, more open branch formats, or align staffing models more towards a universal staffing model, TCRs become the cornerstone of how the branch can achieve many of those goals.

Blog Feature

Service | Customer Service | ITM | ATM

By: Sean Farrell
August 30th, 2016

Let’s face it, managing ATMs can be challenging. It’s tough keeping up with repairs, technology advancements, and compliance, all while trying to best serve your customers. If you’re looking for help meeting these challenges and want to simplify ATM operations at the same time, finding the right managed services program offers desirable efficiencies and peace of mind. If you want to make managing your ATM fleet as convenient as possible, increase uptime, and strengthen your overall ATM Channel strategy, then consider the benefits of ATM managed services.