The QDS Blog

We are students of the industries and customers we serve, and we use our ongoing observations and experiences to create educational blog articles that educate and empower our readers.

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Service

How proper branding makes your FI stand out

3 min read

How Proper Branding Makes Your FI Stand Out

Introduction In today’s oversaturated market, a strong brand is vital for companies to distinguish themselves from competitors and attract new...

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Head Teller cash handling

5 min read

Why Your Head Teller Needs a TCR

Your head tellers and vault tellers play an essential role in your teller line, and they typically have most of the responsibilities necessary to...

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3 min read

Should You Outsource or Purchase Your ATM Fleet?

The evolutionary curve for automated teller technology is advancing at a rate that can often outpace the capabilities of your current machines. After...

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Urban vs Rural Banking

3 min read

Urban Vs. Rural Banking

At QDS, we form partnerships with our customers. As a business partner, we want to help you make decisions that will best serve your clients. Our...

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Managed Services with QDS

3 min read

QDS Managed Services: Remote Service You Can Trust

Before implementing managed services from QDS, many of our current clients expressed their frustrations with underperforming service providers....

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Hero Image strategy 2

5 min read

Strategic Planning 2020: 4 Areas to Consider for Financial Institutions

It’s hard to believe that 2020 is almost here! Many Financial Institutions are still in the throes of Windows 10 upgrades and trying to beat the...

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Plain - Glory RBG-100, Hyosung MS500 and ATEC LTA-350

7 min read

The 3 Best Cassette Based Teller Cash Recyclers (TCRs)

Glory RBG-100, Hyosung MS500 and ATEC LTA-350 Teller Cash Recyclers are picking up dramatic speed in implementation in the US market. Read more about...

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ATM Wall.jpg

2 min read

The Benefits of ATM Managed Services

Let’s face it, managing ATMs can be challenging. It’s tough keeping up with repairs, technology advancements, and compliance, all while trying to...

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Success (2)-1.jpg

1 min read

A Brief Guide to a Successful Cash Automation Installation

So you have made the smart decision to invest in cash automation and are now directing your thoughts towards the installation. Installs can be scary....

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Dollarphotoclub_71488235.jpg

1 min read

Vendor or Partner? What a Real Commitment to Service Looks Like

A Blueprint for Becoming a Trusted Partner It seems that when companies tout their commitment to service, it comes across as more of a marketing...

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Support.jpg

1 min read

How Remote Services Capabilities Can Increase Up-Time

Picture this. It is a holiday weekend and two of your ATMs are down. You don’t have weekend support included in your service contract. If you do...

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Dollarphotoclub_53841875.jpg

4 min read

5 Myths of Partnering with a Large ATM & Automation Company

Through our consultations with companies both large and small, we see how our larger competitors create an image of themselves as one of strength,...

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PlanAhead.jpg

1 min read

The 7 Things You Need to Know Before an ATM Installation

“A man who does not plan long ahead will find trouble at his door.” - Confucius These are wise words that apply to so many facets of life....

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1 min read

The Business Case for Investing in a Software Maintenance Subscription

The world we live and work in today is fueled and maintained by countless software applications. From the devices we use in our homes to the tools...

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2 min read

The Branding Standard For ATM Screens

Have you ever noticed those pretty images on the screen of the ATM you are using? Whether you work for the bank or are a customer, I think we can all...

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2 min read

3 Factors More Important Than Number of Technicians in Contract Performance

One of the most common questions we get as we talk to clients about servicing their equipment is how many technicians we have in the area. This is a...

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2 min read

What Is Preventative Maintenance and Why Is It Important?

Have you ever wished you had stepped on the brakes a bit sooner instead of hitting the car in front of you? Ever wish you could have prevented that...

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2 min read

What are the reasons a service call needs to be placed at the first sign of a problem?

It’s 80 plus degrees and all of the sudden your air conditioning breaks. As the sweat is dripping from every inch, you’re wondering why you didn’t...

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3 min read

Branch ATM Downtime: 10 Tips to Increase your ATM Uptime & Efficiency

As humans, many times we look at electronics as being invincible. For example, we have the six Million-Dollar Man, the Terminator and even your handy...

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2 min read

Do I really need weekend ATM Service?

One of the issues we discuss regularly with clients and prospective clients is what hours of coverage they truly need. We try to help our clients...

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2 min read

Why Personal Service is a Differentiator

Don’t you love when you call a business and you get the automated message to press a certain department or extension number just to get another...

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2 min read

Why Service is a Commitment, Not a Department

Many businesses are currently taking important steps towards determining their new service strategies for the future, while they are growing out of...

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