The QDS Blog

We are students of the industries and customers we serve, and we use our ongoing observations and experiences to create educational blog articles that educate and empower our readers.

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Service

The QDS Way: Earning Trust When It Matters Most

4 min read

The QDS Way: Earning Trust When It Matters Most

If you've ever been in the middle of an ITM deployment or ATM refresh that went off the rails, you don't need me to tell you what this is about....

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How proper branding makes your FI stand out

3 min read

How Proper Branding Makes Your FI Stand Out

Introduction In today’s oversaturated market, a strong brand is vital for companies to distinguish themselves from competitors and attract new...

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Urban vs Rural Banking

3 min read

Urban Vs. Rural Banking

At QDS, we form partnerships with our customers. As a business partner, we want to help you make decisions that will best serve your clients. Our...

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Managed Services with QDS

3 min read

QDS Managed Services: Remote Service You Can Trust

Before implementing managed services from QDS, many of our current clients expressed their frustrations with underperforming service providers....

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The cost of status quo for Financial Institutions

3 min read

What Is The Price Of Status Quo In The Financial Industry?

Consumer Behavior Post-COVID Consumer behavior has dramatically changed in the past few weeks and I don’t have to look far to witness real world...

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What Will Happen In the Financial Institutions Branches in 2020 and Beyond

2 min read

What Will Happen In The Branch In 2020 And Beyond

As states re-open in some form or fashion in the coming weeks, many Financial Institutions are faced with the new reality of what to do with the...

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HowMuchDoesanATMCost

2 min read

How Managed Services Improves ATM Management

The ATM channel is one of the most important channels of self-service for financial institutions. It allows immediate access to cash and the ability...

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4 min read

Why Financial Institutions Should Implement Managed Services

Many financial institutions today are running their ATM network at a loss. The reality for most FIs is that ATMs have become a minimum cost of entry...

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3 min read

Branch Transformation in 2019

When it comes to branch transformation, putting all the pieces together can be a lot like working a jigsaw puzzle. First, you start with a finished...

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ATM Keypad.jpg

2 min read

I Need to Improve ATM Up-time & Maintenance

“I’m at an impasse with our ATMs. I need to improve our ATM uptime and simplify the way we maintain and service them. We currently have multiple...

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ATM Wall.jpg

2 min read

The Benefits of ATM Managed Services

Let’s face it, managing ATMs can be challenging. It’s tough keeping up with repairs, technology advancements, and compliance, all while trying to...

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AdobeStock_93915692.jpeg

5 min read

Do You Speak the Service Language of Your Customer?

"The more things change, the more they stay the same". That is one of my favorite quotes. I think it's because it speaks more to the heart of human...

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1 min read

A Brief Guide to a Successful Cash Automation Installation

So you have made the smart decision to invest in cash automation and are now directing your thoughts towards the installation. Installs can be scary....

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Dollarphotoclub_71488235.jpg

1 min read

Vendor or Partner? What a Real Commitment to Service Looks Like

A Blueprint for Becoming a Trusted Partner It seems that when companies tout their commitment to service, it comes across as more of a marketing...

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1 min read

How Remote Services Capabilities Can Increase Up-Time

Picture this. It is a holiday weekend and two of your ATMs are down. You don’t have weekend support included in your service contract. If you do...

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Dollarphotoclub_53841875.jpg

4 min read

5 Myths of Partnering with a Large ATM & Automation Company

Through our consultations with companies both large and small, we see how our larger competitors create an image of themselves as one of strength,...

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PlanAhead.jpg

1 min read

The 7 Things You Need to Know Before an ATM Installation

“A man who does not plan long ahead will find trouble at his door.” - Confucius These are wise words that apply to so many facets of life....

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2 min read

How Technology is Impacting the Branch Cash Eco-System

Financial institutions are constantly assessing their branches in an effort to get more efficient. They are evaluating staffing models and looking at...

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1 min read

The Business Case for Investing in a Software Maintenance Subscription

The world we live and work in today is fueled and maintained by countless software applications. From the devices we use in our homes to the tools...

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Universal Tellers: Pros, Cons and Best Practices for Your Team

Automation Avenue Episode 12 - Universal Tellers: Pros, Cons and Best Practices for Your Team This podcast discusses the reasons why you should...

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24_hr_ATM

4 min read

How Much Does A FI Micro Branch Cost?

The presence of self-service and assisted self-service devices (think touchscreen kiosks) throughout the modern consumer marketplace is growing at a...

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2 min read

The Branding Standard For ATM Screens

Have you ever noticed those pretty images on the screen of the ATM you are using? Whether you work for the bank or are a customer, I think we can all...

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