This podcast discusses the reasons why you should consider implementing Universal Tellers. We review both the pros and cons of the model, when universal staffing is not a good fit. We even offer some ideas to foster a positive transition.
Sean Farrell : Sep 22, 2015 7:30:00 AM
Our article about why Financial Institutions should look to implement universal tellers, has been very well received. But we still get asked the...
Todd Gray : May 18, 2020 2:35:33 PM
Consumer Behavior Post-COVID Consumer behavior has dramatically changed in the past few weeks and I don’t have to look far to witness real world...
Sean Farrell : May 5, 2020 3:02:36 PM
As states re-open in some form or fashion in the coming weeks, many Financial Institutions are faced with the new reality of what to do with the...
Sean Farrell
