Creating a Great Branch Experience with Suzanne Arno - The Maclean Group

Creating a Great Branch Experience with Suzanne Arno - The Maclean Group

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Automation Avenue 013 – Creating a Great Branch Experience with Suzanne Arno - The Maclean Group

In this podcast we dive into the key factors of making the experience in the branch a memorable one for your clients.  We discuss the topics of staffing, design, and technology to make the new branch model successful.

 

What you need to know about ‘Branch of the Future’

What you need to know about ‘Branch of the Future’

We are observing increases in consumer and commercial loan activity and new branch growth and ‘coming out of the downturn’. So how do you plan to...

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Teller vs. Technology: How They Can Co-Exist

Teller vs. Technology: How They Can Co-Exist

With the increasing presence of the Omnichannel environment (a.k.a. technology) across the financial institution landscape, the role of the teller in...

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Branch Transformation: Crafting Meaningful Experiences with The MacLean Group

Branch Transformation: Crafting Meaningful Experiences with The MacLean Group

We recently sat down with Suzanne Arno of the Maclean Group to get her perspective on branch transformation and how to align staffing and...

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