Financial Institution blog

The QDS Blog

We are students of the industries and customers we serve, and we use our ongoing observations and experiences to create educational blog articles that educate and empower our readers.

Blog Author Feature

Sean Farrell

Sean has been in the business since 2003 and always aims to be an expert on whatever solutions QDS is providing. Sean has grown into a thought leader in the space through research and company growth. Sean holds strongly to his Christian faith and uses those principles to guide the business.

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Managed Services | ATM

By: Sean Farrell
May 24th, 2019

The ATM channel is one of the most important channels of self-service for financial institutions. It allows immediate access to cash and the ability to make deposits when the physical branch is closed. For many community banks, it’s a vital service to compete in local markets against the bigger players.

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Branch Transformation | ITM

By: Sean Farrell
May 23rd, 2019

As we think about the branch environment, the branch is certainly the hub of customer service activity for transactions, account openings and where relationships begin. While many clients can be moved to less expensive channels like on-line banking, mobile banking, and other platforms, still over 80% of relationships start at the branch.

ATM Install Checklist 2019

ATM Install Checklist

This ATM checklist will dive into how to prepare when purchasing ATMs, best practices for preparing and installations. Subscribe to the QDS blog and get your free copy.

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ATM

By: Sean Farrell
April 22nd, 2019

ATMs, or Automated Teller Machines, have been around a long time now in the banking space. They have provided access to cash for clients for decades, especially when the branch was closed. As technology has advanced, more and more Financial Institutions are not only dispensing cash, but accepting deposits at ATMs. In this article we’ll address what ATMs cost and what factors drive those costs.

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Branch Transformation | ITM

By: Sean Farrell
March 12th, 2019

  Interactive teller machines (ITMs) are changing the way that financial institutions operate for the better. Use of an ITM provides more efficiency along with improved customer service, while saving money and space. 

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Branch Transformation | ITM

By: Sean Farrell
March 12th, 2019

If you are considering ITMs, there are a variety of costs that emerge with the decision of rolling out ITMs.  A large portion of that cost comes into play whether you plan to deploy one ITM or many. In this article, we’ll talk about the key cost components that come along ITM deployment.

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Branch Transformation | ITM

By: Sean Farrell
May 7th, 2018

Interactive Teller Machines (ITMs) provide financial institutions a number of strategic benefits, many of which we covered in our article entitled, The Pros and Cons of Implementing ITMs. As ITM adoption continues to rise, we’re seeing yet another important factor driving the demand for this technology: branch security. Let’s examine three key ways ITMs can help enhance security in the local branch.