The QDS Blog
We are students of the industries and customers we serve, and we use our ongoing observations and experiences to create educational blog articles that educate and empower our readers.
Managed Services | Service | Upgrades | Branding & Marketing
Introduction In today’s oversaturated market, a strong brand is vital for companies to distinguish themselves from competitors and attract new customers. Your institution’s brand is no exception to this rule.
Cash Automation | Service | Customer Service | Staffing | TCR
Your head tellers and vault tellers play an essential role in your teller line, and they typically have most of the responsibilities necessary to make cash-handling in your financial institution functional. When your head tellers are operating manually, they can be bogged down with the manual tasks of counting, balancing, and handling transactions. Slow transaction speeds can lead to security concerns for your FI, longer teller lines and wait times, and an overall poor client experience.
This ATM checklist will dive into how to prepare when purchasing ATMs, best practices for preparing and installations. Subscribe to the QDS blog and get your free copy.
Branch Transformation | Customer Service | ITM | Upgrades | CASHINTEGRITY | Remote Cash Capture | Video Banking
In recent years, Amazon has consistently remained one of the biggest brands and companies in the world. Its business model has tremendously shifted consumers’ behaviors and expectations across all industries, including the banking and financial industry.
Branch Transformation | Customer Service | CASHINTEGRITY | Remote Cash Capture
QDS’s CashIntegrity program is a great tool for FIs to use for growing commercial deposits among business clients. Not only does remote cash capture allow your FI to partner with clients outside your branches’ limited geographic reach, the structure of the CashIntegrity program also grants you the ability to control the prices you set for your clients and leverage the profitability of your business partners.
The evolutionary curve for automated teller technology is advancing at a rate that can often outpace the capabilities of your current machines. After your FI signs a multi-year agreement with one machine, your fleet technology might become outdated within that timeframe. Many of our clients are reconsidering their approach to ATM payment models and choosing to outsource their ATMs. Purchasing ATMs is still a viable option for many institutions, especially those with internal staff capable of integrating and up-keeping ATM channels.
Customer Service | Thought Leadership | Video Banking
POPiO is a virtual way of banking that allows your FI to serve its clients through multi-channel, primarily mobile and video, solutions. This program appeals to the modern consumer in search of on-demand service that adapts to their busy schedules. Clients can complete a broad transaction set and complete tasks like opening accounts, paying off and taking out loans, and signing documents from their homes.