The QDS Blog

We are students of the industries and customers we serve, and we use our ongoing observations and experiences to create educational blog articles that educate and empower our readers.

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Branch Transformation

The cost of status quo for Financial Institutions

3 min read

What Is The Price Of Status Quo In The Financial Industry?

Consumer Behavior Post-COVID Consumer behavior has dramatically changed in the past few weeks and I don’t have to look far to witness real world...

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What Will Happen In the Financial Institutions Branches in 2020 and Beyond

2 min read

What Will Happen In The Branch In 2020 And Beyond

As states re-open in some form or fashion in the coming weeks, many Financial Institutions are faced with the new reality of what to do with the...

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3 min read

Branch Transformation in 2019

When it comes to branch transformation, putting all the pieces together can be a lot like working a jigsaw puzzle. First, you start with a finished...

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6 min read

Branch Transformation: Crafting Meaningful Experiences with The MacLean Group

We recently sat down with Suzanne Arno of the Maclean Group to get her perspective on branch transformation and how to align staffing and technology...

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Creating a Great Branch Experience with Suzanne Arno - The Maclean Group

Automation Avenue 013 – Creating a Great Branch Experience with Suzanne Arno - The Maclean Group In this podcast we dive into the key factors of...

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2 min read

How Technology is Impacting the Branch Cash Eco-System

Financial institutions are constantly assessing their branches in an effort to get more efficient. They are evaluating staffing models and looking at...

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3 min read

How Do I Get My Head Teller Back?

One of the most common challenges our financial clients face is the workload of the head teller, teller supervisor or vault teller. The individuals...

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2 min read

Using Cash Automation to Solve Dual Control Challenges

All tellers, no matter how wonderful or trustworthy they may be, are subject to stresses outside the workplace that can cloud judgment and cause them...

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3 min read

4 Best Investments to Improve Branch Operations

As they look to allocate funds, many financial institutions are structuring their budgets to include investments that will improve their business....

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4 min read

Universal Tellers: Pros and Cons of Implementing Universal Staff

Our article about why Financial Institutions should look to implement universal tellers, has been very well received. But we still get asked the...

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4 min read

How Much Does A FI Micro Branch Cost?

The presence of self-service and assisted self-service devices (think touchscreen kiosks) throughout the modern consumer marketplace is growing at a...

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2 min read

How much are Tellers costing your Bank or Credit Union?

In today’s banking environment, the non-interest expense is a major concern for most CFOs we work with. Costs, Regulatory Compliance, Security, ROA,...

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1 min read

Teller vs. Technology: How They Can Co-Exist

With the increasing presence of the Omnichannel environment (a.k.a. technology) across the financial institution landscape, the role of the teller in...

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2 min read

What you need to know about ‘Branch of the Future’

We are observing increases in consumer and commercial loan activity and new branch growth and ‘coming out of the downturn’. So how do you plan to...

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2 min read

Expand your community bank without building a branch

Originally published at CBInsight Today’s community banking environment is wrought with challenges. Whether its regulators, customer demands, or...

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Hyosung Innovation and Self-Service Branch Trends

Automation Avenue Episode 009 - Hyosung Innovation and Self-Service Branch Trends In this episode we discuss retail branch innovation and the success...

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2 min read

Retail Banking Trends – The Changing Environment

Originally Published at CBInsight In a recent interview with Lisa Ayers, a long time retail and operations executive, (Listen to Interview Here) we...

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3 min read

Cash Positive Branches: 4 Tips & Tools for Automation

This blog article was originally posted on our QDS Financial Education blog. To read more articles like this one, subscribe to QDS Financial...

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1 min read

Three Tips for Financial Institutions to Cross-Sell Effectively

As more financial institutions focus on growing their revenue base and business, effective cross-selling in the branch becomes paramount. This...

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How Financial Institutions can Grow without Large Branches

Automation Avenue Podcast 005 - How Financial Institutions can Grow without Large Branches In this podcast we go into some strategies for growth that...

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Alabama CU: How to achieve remarkable growth

Automation Avenue Episode 004 - Alabama CU: How to achieve remarkable growth We sat down with CEO Steve Swofford and COO Kayce Bell of Alabama CU to...

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3 min read

How Design Will Impact Your Branch Transformation

We wanted to dive a little deeper and talk about the design aspect of Branch Transformation, how it can help, and why there is no cookie cutter or...

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