7 Key Benefits of Interactive Teller Machines

  Interactive teller machines (ITMs) are changing the way that financial institutions operate for the better. Use of an ITM provides more efficiency along with improved ...
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How Much Does an Interactive Teller Machine(ITM) Cost?

  If you are considering ITMs, there are a variety of costs that emerge with the decision of rolling out ITMs.  A large portion of that cost comes into play whether you plan to ...
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Why Cash Recyclers Are the Cornerstone of Universal Staff Environments

It's late Friday afternoon, and each lane of your drive-through is five cars deep. Inside the lobby, the line at the teller counter has tripled in the last five minutes, and ...
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Tackling Branch Transformation in 2018: Solving the Branch Transformation Puzzle

When it comes to branch transformation, putting all the pieces together can be a lot like working a jigsaw puzzle. First, you start with a finished picture in mind. This is ...
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Branch Transformation: Crafting Meaningful Experiences with The MacLean Group

  We recently sat down with Suzanne Arno of the Maclean Group to get her perspective on branch transformation and how to align staffing and technology to allow a financial ...
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How Technology is Impacting the Branch Cash Eco-System

    Financial institutions are constantly assessing their branches in an effort to get more efficient.  They are evaluating staffing models and looking at what investments they ...
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Are Video ATMs the Best Use of Video for Financial Institutions?

  My thoughts on using video through the ATM channel have been validated  by some of the largest banks in the US and now the question becomes whether video is still a viable ...
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Universal Tellers: Pros and Cons of Implementing Universal Staff

  Our article about why Financial Institutions should look to implement universal tellers, has been very well recieved. But we still get asked the question about whether or not ...
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How Much Does A FI Micro Branch Cost?

The presence of self-service and assisted self-service devices (think touchscreen kiosks) throughout the modern consumer marketplace is growing at a rapid pace. We’ve all seen ...
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What you need to know about ‘Branch of the Future’

  We are observing increases in consumer and commercial loan activity and new branch growth and ‘coming out of the downturn’. So how do you plan to capitalize on the changing ...
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