5 min read
Sean Farrell: Apr 13, 2021 8:30:00 AM
Your head tellers and vault tellers play an essential role in your teller line, and they typically have most of the responsibilities necessary to...
2 min read
Sean Farrell: Aug 3, 2020 2:08:20 PM
Both the Teller Cash Recycler (TCR) and Cash Discriminators are powerful tools that, when implemented, can magnify the productivity of a financial...
3 min read
Sean Farrell: Jun 9, 2020 11:57:54 AM
One of the technologies that continues to gain traction in the US market is Teller Cash Recyclers (TCRs). Prized for their security and efficiency,...
3 min read
Todd Gray: May 18, 2020 2:35:33 PM
Consumer Behavior Post-COVID Consumer behavior has dramatically changed in the past few weeks and I don’t have to look far to witness real world...
2 min read
Sean Farrell: May 5, 2020 3:02:36 PM
As states re-open in some form or fashion in the coming weeks, many Financial Institutions are faced with the new reality of what to do with the...
5 min read
Sean Farrell: Oct 22, 2019 11:00:00 AM
It’s hard to believe that 2020 is almost here! Many Financial Institutions are still in the throes of Windows 10 upgrades and trying to beat the...
7 min read
Sean Farrell: Oct 15, 2019 2:44:37 PM
Glory RBG-100, Hyosung MS500 and ATEC LTA-350 Teller Cash Recyclers are picking up dramatic speed in implementation in the US market. Read more about...
4 min read
Sean Farrell: Sep 6, 2019 9:52:00 AM
I will be honest, one of my greatest professional challenges is trying to convince customers that tried cash recyclers 10 years ago and possibly had...
5 min read
Sean Farrell: Mar 6, 2018 8:16:58 AM
It's late Friday afternoon, and each lane of your drive-through is five cars deep. Inside the lobby, the line at the teller counter has tripled in...
3 min read
Sean Farrell: Jan 2, 2018 10:00:00 AM
When it comes to branch transformation, putting all the pieces together can be a lot like working a jigsaw puzzle. First, you start with a finished...
2 min read
Sean Farrell: Oct 23, 2017 12:58:23 PM
Most of the rolled storage module (RSM) vs. cassette-based cash recycler comparison conversations center around speed and capacity. And while those...
3 min read
Sean Farrell: Apr 20, 2017 10:04:27 AM
Looking to deploy deposit automation? Then you will want to read on to learn about the costs of installing and running deposit automation ATMs. There...
2 min read
Sean Farrell: Jan 4, 2017 11:57:25 AM
From the Perspective of a Former Branch Operations Executive As the person in charge of branch operations, one of your goals may be branch automation...
3 min read
Sean Farrell: Nov 15, 2016 8:47:27 AM
The adoption of cash automation technology, specifically teller cash recyclers, has continued to grow in the US. There are new players coming to...
1 min read
Sean Farrell: Aug 2, 2016 8:30:00 AM
One of the biggest challenges financial institutions face is executing teller transactions most effectively.. This may involve anything from...
6 min read
Sean Farrell: Jun 29, 2016 9:55:07 AM
We recently sat down with Suzanne Arno of the Maclean Group to get her perspective on branch transformation and how to align staffing and technology...
2 min read
Sean Farrell: May 4, 2016 9:20:04 AM
Personally, I have a lot of respect for what Arca has been able to build. A relatively unknown player in the market just 10 years ago, the company...
1 min read
Sean Farrell: Apr 13, 2016 8:37:21 AM
So you have made the smart decision to invest in cash automation and are now directing your thoughts towards the installation. Installs can be scary....
1 min read
Sean Farrell: Feb 23, 2016 4:28:37 PM
We had a great group join us on our recent webinar to learn about the operational improvements that can be realized by utilizing cash automation and...
2 min read
Sean Farrell: Feb 11, 2016 9:03:06 AM
Financial institutions are constantly assessing their branches in an effort to get more efficient. They are evaluating staffing models and looking at...
3 min read
Sean Farrell: Feb 8, 2016 8:02:56 AM
One of the most common challenges our financial clients face is the workload of the head teller, teller supervisor or vault teller. The individuals...
2 min read
Sean Farrell: Feb 1, 2016 9:00:00 AM
All tellers, no matter how wonderful or trustworthy they may be, are subject to stresses outside the workplace that can cloud judgment and cause them...
