3 min read
Todd Gray: May 18, 2020 2:35:33 PM
Consumer Behavior Post-COVID Consumer behavior has dramatically changed in the past few weeks and I don’t have to look far to witness real world...
2 min read
Sean Farrell: May 5, 2020 3:02:36 PM
As states re-open in some form or fashion in the coming weeks, many Financial Institutions are faced with the new reality of what to do with the...
3 min read
Sean Farrell: Jan 2, 2018 10:00:00 AM
When it comes to branch transformation, putting all the pieces together can be a lot like working a jigsaw puzzle. First, you start with a finished...
3 min read
Sean Farrell: Apr 20, 2017 10:04:27 AM
Looking to deploy deposit automation? Then you will want to read on to learn about the costs of installing and running deposit automation ATMs. There...
3 min read
Sean Farrell: Nov 15, 2016 8:47:27 AM
The adoption of cash automation technology, specifically teller cash recyclers, has continued to grow in the US. There are new players coming to...
1 min read
Sean Farrell: Aug 2, 2016 8:30:00 AM
One of the biggest challenges financial institutions face is executing teller transactions most effectively.. This may involve anything from...
6 min read
Sean Farrell: Jun 29, 2016 9:55:07 AM
We recently sat down with Suzanne Arno of the Maclean Group to get her perspective on branch transformation and how to align staffing and technology...
1 min read
Sean Farrell: Apr 13, 2016 8:37:21 AM
So you have made the smart decision to invest in cash automation and are now directing your thoughts towards the installation. Installs can be scary....
2 min read
Sean Farrell: Feb 11, 2016 9:03:06 AM
Financial institutions are constantly assessing their branches in an effort to get more efficient. They are evaluating staffing models and looking at...
3 min read
Sean Farrell: Feb 8, 2016 8:02:56 AM
One of the most common challenges our financial clients face is the workload of the head teller, teller supervisor or vault teller. The individuals...
2 min read
Sean Farrell: Feb 1, 2016 9:00:00 AM
All tellers, no matter how wonderful or trustworthy they may be, are subject to stresses outside the workplace that can cloud judgment and cause them...
3 min read
Sean Farrell: Jan 4, 2016 2:30:00 PM
As they look to allocate funds, many financial institutions are structuring their budgets to include investments that will improve their business....
1 min read
Joe Farrell: Nov 20, 2015 11:12:56 AM
As we evaluate cash trends in retail, we find the following metrics provide valuable insight into what the retail market is facing and how cash...
1 min read
Sean Farrell: Oct 22, 2015 7:30:00 AM
The world we live and work in today is fueled and maintained by countless software applications. From the devices we use in our homes to the tools...
4 min read
Sean Farrell: Oct 13, 2015 7:30:00 AM
Background: ATM and Deposit Processing Then and Now The steady growth of deposit automation since the early 2000s -- also known as Check 21, no...
3 min read
Sean Farrell: Oct 8, 2015 7:30:00 AM
The perfect business opportunity awaits today’s local and regional financial institutions – the chance to cement your bank as a true value-added...
2 min read
Sean Farrell: Sep 23, 2015 7:30:00 AM
In conversations with many of our existing as well as prospective customers, they indicate a common theme in the desire to continue to drive...
4 min read
Sean Farrell: Sep 22, 2015 7:30:00 AM
Our article about why Financial Institutions should look to implement universal tellers, has been very well received. But we still get asked the...
2 min read
Sean Farrell: Sep 22, 2015 7:30:00 AM
There has been a revolution in the beer industry with the rise of the locally focused, craft breweries. North Carolina specifically has had a large...
3 min read
Sean Farrell: Sep 8, 2015 7:30:00 AM
You’ve just learned that one of your key competitors has been acquired and are bringing their ATMs near you. You have ‘Big Banks’ already in your...
2 min read
Sean Farrell: Aug 31, 2015 7:30:00 AM
In today’s banking environment, the non-interest expense is a major concern for most CFOs we work with. Costs, Regulatory Compliance, Security, ROA,...
1 min read
Sean Farrell: Aug 26, 2015 4:00:00 PM
With the increasing presence of the Omnichannel environment (a.k.a. technology) across the financial institution landscape, the role of the teller in...
