Financial Institution blog

The QDS Blog

We are students of the industries and customers we serve, and we use our ongoing observations and experiences to create educational blog articles that educate and empower our readers.

Blog Feature

Cash Automation

By: Sean Farrell
September 6th, 2019

I will be honest, one of my greatest professional challenges is trying to convince customers that tried cash recyclers 10 years ago and possibly had a bad experience, to consider using the technology again. 

ATM Install Checklist 2019

ATM Install Checklist

This ATM checklist will dive into how to prepare when purchasing ATMs, best practices for preparing and installations. Subscribe to the QDS blog and get your free copy.

Blog Feature

Cash Automation | Branch Transformation | Customer Service | ATM

By: Sean Farrell
January 2nd, 2018

When it comes to branch transformation, putting all the pieces together can be a lot like working a jigsaw puzzle. First, you start with a finished picture in mind. This is your organization’s strategic vision for branch transformation. It should answer the questions, “Why are we doing this, and what does success look like?” Secondly, you have a collection of pieces – each uniquely designed, yet equally important – that must fit together to complete the overall picture. These pieces include your customers’ needs, your talent pool and your physical assets (branch locations, hardware, and software).

Blog Feature

Cash Automation

By: Sean Farrell
October 23rd, 2017

  Most of the rolled storage module (RSM) vs. cassette-based cash recycler comparison conversations center around speed and capacity.  And while those are two very important factors that determine the performance of a machine, there are two other features that push cassette-based recyclers to the front of the pack.

Blog Feature

Cash Automation | ATM

By: Sean Farrell
April 20th, 2017

Looking to deploy deposit automation? Then you will want to read on to learn about the costs of installing and running deposit automation ATMs. There are costs associated with hardware, on the back end, as well as the agent that will transport the check images to your back end proof of deposit solution.  These costs can sometimes be overlooked, so we want to provide a detailed overview of associated pricing.

Blog Feature

Cash Automation | Branch Transformation

By: Sean Farrell
January 4th, 2017

 From the Perspective of a Former Branch Operations Executive   As the person in charge of branch operations, one of your goals may be branch automation by way of implementing teller cash recyclers (TCR) on your teller lines.  However, before you are given the green light to purchase, you have also been tasked with providing the justification for the investment. Why should it be implemented? What are the benefits, cost savings, and operational improvements you will see with the implementation?  So, from my perspective as a former branch operations leader, I am here to answer the looming “why” question.