Financial Institution blog

It’s hard to believe that 2020 is almost here! Many Financial Institutions are still in the throes of Windows 10 upgrades and trying to beat the January 14th timeline for end of Windows 7 support. Most of our clients would prefer not to hear Windows 10 ever again, so we wanted to put together some content around planning for success in 2020, post Windows 10 hangover.

Glory RBG-100, Hyosung MS500 and ATEC LTA-350 Teller Cash Recyclers are picking up dramatic speed in implementation in the US market. Read more about this in our article 5 Reasons why you should reconsider cash recyclers. As many FIs look to improve efficiency, create new, more open branch formats, or align staffing models more towards a universal staffing model, TCRs become the cornerstone of how the branch can achieve many of those goals.

I will be honest, one of my greatest professional challenges is trying to convince customers that tried cash recyclers 10 years ago and possibly had a bad experience, to consider using the technology again. 

It's late Friday afternoon, and each lane of your drive-through is five cars deep. Inside the lobby, the line at the teller counter has tripled in the last five minutes, and more clients are walking through the door. Your tellers are hustling and bustling while your client service reps politely poll the lobby crowd to see if anyone needs assistance opening an account or applying for a loan.

When it comes to branch transformation, putting all the pieces together can be a lot like working a jigsaw puzzle. First, you start with a finished picture in mind. This is your organization’s strategic vision for branch transformation. It should answer the questions, “Why are we doing this, and what does success look like?” Secondly, you have a collection of pieces – each uniquely designed, yet equally important – that must fit together to complete the overall picture. These pieces include your customers’ needs, your talent pool and your physical assets (branch locations, hardware, and software).

  Most of the rolled storage module (RSM) vs. cassette-based cash recycler comparison conversations center around speed and capacity.  And while those are two very important factors that determine the performance of a machine, there are two other features that push cassette-based recyclers to the front of the pack.