5 min read
Sean Farrell: Apr 13, 2021 8:30:00 AM
Your head tellers and vault tellers play an essential role in your teller line, and they typically have most of the responsibilities necessary to...
3 min read
Sean Farrell: Jan 21, 2021 9:00:00 AM
In recent years, Amazon has consistently remained one of the biggest brands and companies in the world. Its business model has tremendously shifted...
2 min read
Sean Farrell: Jan 5, 2021 11:00:00 AM
QDS’s CashIntegrity program is a great tool for FIs to use for growing commercial deposits among business clients. Not only does remote cash capture...
3 min read
Sean Farrell: Nov 19, 2020 1:04:49 PM
POPiO is a virtual way of banking that allows your FI to serve its clients through multi-channel, primarily mobile and video, solutions. This program...
3 min read
Sean Farrell: Sep 22, 2020 8:52:14 PM
At QDS, we form partnerships with our customers. As a business partner, we want to help you make decisions that will best serve your clients. Our...
2 min read
Sean Farrell: Aug 3, 2020 2:08:20 PM
Both the Teller Cash Recycler (TCR) and Cash Discriminators are powerful tools that, when implemented, can magnify the productivity of a financial...
3 min read
Sean Farrell: Jun 9, 2020 11:57:54 AM
One of the technologies that continues to gain traction in the US market is Teller Cash Recyclers (TCRs). Prized for their security and efficiency,...
3 min read
Todd Gray: May 18, 2020 2:35:33 PM
Consumer Behavior Post-COVID Consumer behavior has dramatically changed in the past few weeks and I don’t have to look far to witness real world...
2 min read
Sean Farrell: May 5, 2020 3:02:36 PM
As states re-open in some form or fashion in the coming weeks, many Financial Institutions are faced with the new reality of what to do with the...
5 min read
Sean Farrell: Oct 22, 2019 11:00:00 AM
It’s hard to believe that 2020 is almost here! Many Financial Institutions are still in the throes of Windows 10 upgrades and trying to beat the...
3 min read
Sean Farrell: Jan 2, 2018 10:00:00 AM
When it comes to branch transformation, putting all the pieces together can be a lot like working a jigsaw puzzle. First, you start with a finished...
2 min read
Sean Farrell: Oct 19, 2016 10:51:43 AM
“I’m at an impasse with our ATMs. I need to improve our ATM uptime and simplify the way we maintain and service them. We currently have multiple...
2 min read
Sean Farrell: Aug 30, 2016 10:26:55 AM
Let’s face it, managing ATMs can be challenging. It’s tough keeping up with repairs, technology advancements, and compliance, all while trying to...
5 min read
Sean Farrell: May 16, 2016 9:46:09 AM
"The more things change, the more they stay the same". That is one of my favorite quotes. I think it's because it speaks more to the heart of human...
1 min read
Sean Farrell: Mar 21, 2016 8:40:04 AM
A Blueprint for Becoming a Trusted Partner It seems that when companies tout their commitment to service, it comes across as more of a marketing...
1 min read
Sean Farrell: Mar 14, 2016 8:00:00 AM
Picture this. It is a holiday weekend and two of your ATMs are down. You don’t have weekend support included in your service contract. If you do...
4 min read
Sean Farrell: Mar 2, 2016 9:50:50 AM
Through our consultations with companies both large and small, we see how our larger competitors create an image of themselves as one of strength,...
2 min read
Sean Farrell: Feb 11, 2016 9:03:06 AM
Financial institutions are constantly assessing their branches in an effort to get more efficient. They are evaluating staffing models and looking at...
Sean Farrell: Oct 6, 2015 7:30:00 AM
Automation Avenue Episode 12 - Universal Tellers: Pros, Cons and Best Practices for Your Team This podcast discusses the reasons why you should...
4 min read
Sean Farrell: Sep 16, 2015 7:30:00 AM
The presence of self-service and assisted self-service devices (think touchscreen kiosks) throughout the modern consumer marketplace is growing at a...
2 min read
Sean Farrell: May 26, 2015 9:41:00 AM
One of the most common questions we get as we talk to clients about servicing their equipment is how many technicians we have in the area. This is a...
2 min read
Sean Farrell: Oct 22, 2014 8:03:00 AM
There is no denying the fact that NCR has made a name for itself by delivering video ATMs to drive-thru locations across the country. Founded on...
