Financial Institution blog

The QDS Blog

We are students of the industries and customers we serve, and we use our ongoing observations and experiences to create educational blog articles that educate and empower our readers.

Blog Feature

Cash Automation | Managed Services | Branch Transformation | Service | Customer Service | ITM | ATM | Staffing | Integration | Thought Leadership | Desktop | Upgrades | Cash Discriminators

By: Sean Farrell
October 22nd, 2019

It’s hard to believe that 2020 is almost here! Many Financial Institutions are still in the throes of Windows 10 upgrades and trying to beat the January 14th timeline for end of Windows 7 support. Most of our clients would prefer not to hear Windows 10 ever again, so we wanted to put together some content around planning for success in 2020, post Windows 10 hangover.

Blog Feature

Managed Services | ATM

By: Sean Farrell
May 24th, 2019

The ATM channel is one of the most important channels of self-service for financial institutions. It allows immediate access to cash and the ability to make deposits when the physical branch is closed. For many community banks, it’s a vital service to compete in local markets against the bigger players.

ATM Install Checklist 2019

ATM Install Checklist

This ATM checklist will dive into how to prepare when purchasing ATMs, best practices for preparing and installations. Subscribe to the QDS blog and get your free copy.

Blog Feature

Managed Services | Service

By: Sean Farrell
May 14th, 2014

So your check engine light comes on and you have a decision to make. Do I take my car in to the dealership or do I take it to my local mechanic? And what do we typically call that trusted mechanic, right? This conundrum extends beyond vehicle service to the companies that service your financial automation equipment (ATMs, TCDs, TCRs etc). Let's talk about "Manufacturer Direct" vs "3rd Party" Service -- it’s myth busting time.