The QDS Blog

We are students of the industries and customers we serve, and we use our ongoing observations and experiences to create educational blog articles that educate and empower our readers.

Blog Feature

ATM

By: Sean Farrell
April 22nd, 2019

ATMs, or Automated Teller Machines, have been around a long time now in the banking space. They have provided access to cash for clients for decades, especially when the branch was closed. As technology has advanced, more and more Financial Institutions are not only dispensing cash, but accepting deposits at ATMs. In this article we’ll address what ATMs cost and what factors drive those costs.

Blog Feature

Branch Transformation | ITM

By: Sean Farrell
March 12th, 2019

  Interactive teller machines (ITMs) are changing the way that financial institutions operate for the better. Use of an ITM provides more efficiency along with improved customer service, while saving money and space. 

ATM Install Checklist 2019

ATM Install Checklist

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Blog Feature

Branch Transformation | ITM

By: Sean Farrell
March 12th, 2019

If you are considering ITMs, there are a variety of costs that emerge with the decision of rolling out ITMs.  A large portion of that cost comes into play whether you plan to deploy one ITM or many. In this article, we’ll talk about the key cost components that come along ITM deployment.

Blog Feature

Branch Transformation | ITM

By: Sean Farrell
May 7th, 2018

Interactive Teller Machines (ITMs) provide financial institutions a number of strategic benefits, many of which we covered in our article entitled, The Pros and Cons of Implementing ITMs. As ITM adoption continues to rise, we’re seeing yet another important factor driving the demand for this technology: branch security. Let’s examine three key ways ITMs can help enhance security in the local branch.

Blog Feature

ITM | ATM

By: Sean Farrell
April 4th, 2018

As market demand for Interactive Teller Machines (ITMs) continues to rise, many financial institutions are evaluating the role of these devices in their short- and long-term strategic plans. Key features such as remote video teller assistance and broader self-service transaction sets through core integration make ITMs an attractive solution to both FIs and their clients. However, many FIs aren’t yet ready to roll out a large-scale ITM implementation strategy. If your FI is in that category, you may be wondering what you can do now to position your organization for ITM success down the road. A number of manufacturers in the market are now offering ATMs that can also be ITM-ready at any point, allowing FIs to future proof their ATM fleet. But is this investment right for your FI? Let’s examine some of the reasons why this might be the right approach for you.

Blog Feature

Branch Transformation | ATM

By: Sean Farrell
March 28th, 2018

Many financial institutions today are running their ATM network at a loss. The reality for most FIs is that ATMs have become a minimum cost of entry – or a “have to have” – for providing access to cash for customers and members. But operating an ATM fleet that both meets client demand without negatively impacting your bottom line can be a challenge.