The QDS Blog
We are students of the industries and customers we serve, and we use our ongoing observations and experiences to create educational blog articles that educate and empower our readers.
Cash Automation | Branch Transformation | Service | Retail | Staffing | Integration
By:
Sean Farrell
October 15th, 2019
Glory RBG-100, Hyosung MS500 and ATEC LTA-350 Teller Cash Recyclers are picking up dramatic speed in implementation in the US market. Read more about this in our article 5 Reasons why you should reconsider cash recyclers. As many FIs look to improve efficiency, create new, more open branch formats, or align staffing models more towards a universal staffing model, TCRs become the cornerstone of how the branch can achieve many of those goals.
By:
Sean Farrell
September 6th, 2019
I will be honest, one of my greatest professional challenges is trying to convince customers that tried cash recyclers 10 years ago and possibly had a bad experience, to consider using the technology again.
This ATM checklist will dive into how to prepare when purchasing ATMs, best practices for preparing and installations. Subscribe to the QDS blog and get your free copy.
Cash Automation | Branch Transformation | Retail | Staffing
By:
Sean Farrell
March 6th, 2018
It's late Friday afternoon, and each lane of your drive-through is five cars deep. Inside the lobby, the line at the teller counter has tripled in the last five minutes, and more clients are walking through the door. Your tellers are hustling and bustling while your client service reps politely poll the lobby crowd to see if anyone needs assistance opening an account or applying for a loan.
Cash Automation | Branch Transformation | Customer Service | ATM
By:
Sean Farrell
January 2nd, 2018
When it comes to branch transformation, putting all the pieces together can be a lot like working a jigsaw puzzle. First, you start with a finished picture in mind. This is your organization’s strategic vision for branch transformation. It should answer the questions, “Why are we doing this, and what does success look like?” Secondly, you have a collection of pieces – each uniquely designed, yet equally important – that must fit together to complete the overall picture. These pieces include your customers’ needs, your talent pool and your physical assets (branch locations, hardware, and software).
By:
Sean Farrell
October 23rd, 2017
Most of the rolled storage module (RSM) vs. cassette-based cash recycler comparison conversations center around speed and capacity. And while those are two very important factors that determine the performance of a machine, there are two other features that push cassette-based recyclers to the front of the pack.
By:
Sean Farrell
April 20th, 2017
Looking to deploy deposit automation? Then you will want to read on to learn about the costs of installing and running deposit automation ATMs. There are costs associated with hardware, on the back end, as well as the agent that will transport the check images to your back end proof of deposit solution. These costs can sometimes be overlooked, so we want to provide a detailed overview of associated pricing.