The QDS Blog
We are students of the industries and customers we serve, and we use our ongoing observations and experiences to create educational blog articles that educate and empower our readers.
Cash Automation | Branch Transformation | Service | Retail | Staffing | Integration
By:
Sean Farrell
October 15th, 2019
Glory RBG-100, Hyosung MS500 and ATEC LTA-350 Teller Cash Recyclers are picking up dramatic speed in implementation in the US market. Read more about this in our article 5 Reasons why you should reconsider cash recyclers. As many FIs look to improve efficiency, create new, more open branch formats, or align staffing models more towards a universal staffing model, TCRs become the cornerstone of how the branch can achieve many of those goals.
By:
Sean Farrell
May 23rd, 2019
As we think about the branch environment, the branch is certainly the hub of customer service activity for transactions, account openings and where relationships begin. While many clients can be moved to less expensive channels like on-line banking, mobile banking, and other platforms, still over 80% of relationships start at the branch.
This ATM checklist will dive into how to prepare when purchasing ATMs, best practices for preparing and installations. Subscribe to the QDS blog and get your free copy.
By:
Sean Farrell
March 12th, 2019
Interactive teller machines (ITMs) are changing the way that financial institutions operate for the better. Use of an ITM provides more efficiency along with improved customer service, while saving money and space.
By:
Sean Farrell
March 12th, 2019
If you are considering ITMs, there are a variety of costs that emerge with the decision of rolling out ITMs. A large portion of that cost comes into play whether you plan to deploy one ITM or many. In this article, we’ll talk about the key cost components that come along ITM deployment.
By:
Sean Farrell
May 7th, 2018
Interactive Teller Machines (ITMs) provide financial institutions a number of strategic benefits, many of which we covered in our article entitled, The Pros and Cons of Implementing ITMs. As ITM adoption continues to rise, we’re seeing yet another important factor driving the demand for this technology: branch security. Let’s examine three key ways ITMs can help enhance security in the local branch.
By:
Sean Farrell
March 28th, 2018
Many financial institutions today are running their ATM network at a loss. The reality for most FIs is that ATMs have become a minimum cost of entry – or a “have to have” – for providing access to cash for customers and members. But operating an ATM fleet that both meets client demand without negatively impacting your bottom line can be a challenge.