The QDS Blog
We are students of the industries and customers we serve, and we use our ongoing observations and experiences to create educational blog articles that educate and empower our readers.
By:
Sean Farrell
April 8th, 2015
Many financial institutions around the country are looking at ways to gain more efficiency and enhance the customer experience at the branch. Many institutions are hearing about cash recyclers and the efficiency they create, but aren't sure yet what they are. In this article we aim to answer the simple question you may be afraid to ask "What is a Cash Recycler?"
By:
Sean Farrell
March 16th, 2015
We all know change is a very big deal in today's environment. But what if the change could benefit your branch and speed up the process? Would you say, YES, to implementing Cash Automation?
This ATM checklist will dive into how to prepare when purchasing ATMs, best practices for preparing and installations. Subscribe to the QDS blog and get your free copy.
Cash Automation | Branch Transformation | Retail
By:
Sean Farrell
February 19th, 2015
Originally Published at CBInsight In a recent interview with Lisa Ayers, a long time retail and operations executive, (Listen to Interview Here) we discussed how to best align your branch experience with what the customer is looking for. We also discussed how engaging the front line through great teamwork and communication is vital to any change for the branch environment to meet goals. As more community banks are looking to drive revenue and create efficiency in the transaction process, proper training and technology will help drive faster results.
By:
Sean Farrell
February 16th, 2015
Unfortunately for them, not as important as they lead you to believe. As we consult with clients all the time, the usual question when looking at cash automation is “Does my Core support your device”? In this article we will talk through when the core matters and when it doesn’t. We will also discuss what their “support” truly means and how it can affect your uptime on machines.
By:
Sean Farrell
February 10th, 2015
It’s probably better to name this cassette a universal cassette than an overflow cassette, but overflow is what Hyosung refers to it as, so we’ll just roll with that for now. I recently had time to really deep dive into the functionality and performance of the MoniSafe 400A and found some really unique features, mostly based around the overflow cassette.
By:
Sean Farrell
January 29th, 2015
With the rise in mobile capture, some may believe that deposit automation at the ATM is an expensive and unnecessary investment. However, as the Branch Transformation movement evolves, along with the need to reduce operating costs, the business case for adding deposit automation has strengthened. A recent consumer survey compared consumer deposit preferences and found that five years ago 70% of consumers preferred to make a deposit with a teller. In 2014 that number dropped to 35%. These figures speak volumes about how rapidly changes in consumer behavior can occur. The key is to leverage technology to capitalize on ever changing consumer preferences.