Sean Farrell

Sean has been in the business since 2003 and always aims to be an expert on whatever solutions QDS is providing. Sean has grown into a thought leader in the space through research and company growth. Sean holds strongly to his Christian faith and uses those principles to guide the business.

1 min read

Three Tips for Financial Institutions to Cross-Sell Effectively

As more financial institutions focus on growing their revenue base and business, effective cross-selling in the branch becomes paramount. This concept is not new however, so how can you do it successfully? What might help your staff and institution...

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How Financial Institutions can Grow without Large Branches

Automation Avenue Podcast 005 - How Financial Institutions can Grow without Large Branches In this podcast we go into some strategies for growth that...

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2 min read

How Financial Institutions Can Grow Their Business

Ways to Grow Your Business Without Big Branches While the overall economy is still in recovery mode, most financial institutions have been able to...

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2 min read

Why Personal Service is a Differentiator

Don’t you love when you call a business and you get the automated message to press a certain department or extension number just to get another...

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1 min read

A Prayer For Today and The Serenity Prayer

Good Morning. Today’s Devotional is on prayer This morning, like each morning, it was still dark outside as I awakened. I always try to move around...

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Alabama CU: How to achieve remarkable growth

Automation Avenue Episode 004 - Alabama CU: How to achieve remarkable growth We sat down with CEO Steve Swofford and COO Kayce Bell of Alabama CU to...

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Large Commercial Deposits

Automation Avenue Episode 003 - Large Commercial Deposits In this episode we talk about large commercial deposits and customer service and what that...

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2 min read

Why Service is a Commitment, Not a Department

Many businesses are currently taking important steps towards determining their new service strategies for the future, while they are growing out of...

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White Board Videos: Episode 2 - Integration: Direct vs Middleware

Minion Monday Episode 2 - Integration: Direct vs Middleware In this episode we discuss the ins and outs around hooking up cash automation technology...

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2 min read

Custom ATM Graphics: Extending Your Brand to the ATM

I recently had lunch at one of my favorite lunch spots, Panera Bread, and this particular location was a pilot for placing orders via the new self...

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Pros and Cons of Integrating your Cash Automation Equipment

Automation Avenue Episode 002 - Pros and Cons of Integrating your Cash Automation Equipment In this Podcast we do a deep dive around hooking up cash...

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2 min read

How Can Integrating my Cash Discriminator Help me Process Cash?

One of the most frustrating and time-consuming transactions at the teller line is the commercial or retail deposit. Some of these transactions can...

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2 min read

Can Teller Cash Dispensers (TCDs) Still Help my Branch?

As you have undoubtedly noticed, the marketplace has been seeing a large migration towards Teller Cash Recyclers (TCRs). Cash recyclers automate both...

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White Board Vidoes: Episode 1 - Cash Recycler 101

White Board Video: Episode 1 - Cash Recycler 101 In this episode we cover the very basics of why cash recyclers may make sense for your location....

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Automation for All

Automation Avenue Podcast 001 – Automation for All In this podcast we talk about the rise of automation and self-service technologies for multiple...

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3 min read

How Design Will Impact Your Branch Transformation

We wanted to dive a little deeper and talk about the design aspect of Branch Transformation, how it can help, and why there is no cookie cutter or...

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2 min read

Branch Transformation: 3 Reasons Financial Institutions Need Change

Remember the good old days before the Great Recession when revenues and profits were sky high and nothing could go wrong? Well, unfortunately those...

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3 min read

Technology Tools for a Successful Branch Transformation

Whether you have already transformed the design of your branch or are looking to make a change, keep reading to learn more about the technology you...

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2 min read

4 Ways Self-Service Technology Will Transform Your Institution

What if we could show you a helpful tool to enhance your customers banking experience and help you reduce your backend expenses, increase revenue and...

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2 min read

How Middleware Gives Your Financial Institution More Control

Your institution has decided to make the smart move to invest in cash automation. While that's an investment in itself, you'll also need to consider...

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3 min read

4 Financial Institution Cash Automation Myths Debunked

Change is hard, especially for small to mid-size financial institutions. However if history is the best indicator of “survival of the fittest” within...

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3 min read

Cash Recyclers: Nautilus Hyosung Monisafe 400A vs Arca CM-18

Put a cash recycler to work for your bank or credit union They may be a big investment, but did you know that a cash recycler can cover the work of...

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