The QDS Blog

We are students of the industries and customers we serve, and we use our ongoing observations and experiences to create educational blog articles that educate and empower our readers.

Blog Feature

Branch Transformation | Retail

By: Sean Farrell
May 13th, 2015

Originally published at CBInsight Today’s community banking environment is wrought with challenges. Whether its regulators, customer demands, or compliance burden, every day can be tough. Today I wanted to discuss a strategic way to grow your bank without adding the costly overhead of branches and staff. It solves one of the key challenges in the market, the commercial customer. The retail or commercial client has long been one of the best revenue sources for most banks. Whether it be analysis checking fees, handling fees, lending revenue or other treasury services, there is no doubt it’s a great path to success for your bank to grow that line of business. So how can your bank do that better than anyone else in the area? Let’s find out.

Blog Feature

Cash Automation | Retail | ATM

By: Sean Farrell
May 11th, 2015

The island drive up ATM has become a very popular ATM model, especially here in the south where we live in a drive up world. This article is designed to illuminate the pros and cons of the Hyosung 7600i ATM. Hyosung has taken the market by storm with their engineering and market leading technologies and unique solutions. If this isn't a brand you a familiar with, you soon will be as they change the landscape for branches going forward. They also have provided thousands of units to Chase and Citibank over the last 5-10 years based on their ability to provide reliable units in a very short amount of time. So let's dig into this 7600i and see if it is a fit for your branch or remote location or not.

ATM Install Checklist 2019

ATM Install Checklist

This ATM checklist will dive into how to prepare when purchasing ATMs, best practices for preparing and installations. Subscribe to the QDS blog and get your free copy.

Blog Feature

Retail

By: Sean Farrell
April 20th, 2015

Automation Avenue Episode 10 - How Retail Cash Capture Will Grow Your Bank In this podcast episode we talk about the current market landscape for retail cash capture and smart safe technologies. We talk about the new wave of products hitting the market and how your bank can take advantage of this service to grow your bottom line profits.

Blog Feature

Cash Automation | Branch Transformation | Retail

By: Sean Farrell
February 19th, 2015

Originally Published at CBInsight In a recent interview with Lisa Ayers, a long time retail and operations executive, (Listen to Interview Here) we discussed how to best align your branch experience with what the customer is looking for. We also discussed how engaging the front line through great teamwork and communication is vital to any change for the branch environment to meet goals. As more community banks are looking to drive revenue and create efficiency in the transaction process, proper training and technology will help drive faster results.

Blog Feature

Retail

By: Sean Farrell
December 31st, 2014

Automation Avenue Episode 008 - Retail Banking Trends an Interview with Lisa Ayers In this podcast we discuss the retail banking trends in the market today and some of the key drivers for change. We interview Lisa Ayers with over 30 years experience at a Tier 1 bank and several years with a 2B community bank. She gives her thoughts on how technology and teamwork can change the customer experience in your retail branch locations.

Blog Feature

Retail | Thought Leadership

By: Sean Farrell
November 3rd, 2014

Whiteboard Videos: Episode 4 - Smart Safes 2.0 Smart safes can help deepen the banking relationship and offer additional value to your retail customer. In this video we discuss how today's smart safes provide added recycling capability, along with deposit functionality, to further automate the cash handling process.