Background: ATM and Deposit Processing Then and Now The steady growth of deposit automation since the early 2000s -- also known as Check 21, no envelope deposit, image deposit or ‘smart’ ATMs -- has transformed the self-service banking environment. A major factor influencing increased deployment is the visible evidence of the mutual benefits the technology provides the financial institution and consumer. It provides the customer a secure, accurate, accessible and available system to handle common financial transactions like: account deposits, account transfers, cash withdrawals and balance inquiries. For the financial institution, the investment in deposit automation at the ATM has a direct impact on lowering operational costs associated with deposits of checks and cash, which are a vital stream for the physical branch network. The necessary components for deposit automation at the ATM are defined as follows:

Two of the most common questions we answer from retailers are “What exactly is a smart safe?” and “How can it affect my retail operations?” Those are great questions for anyone thinking about how they’re going to set up their cash handling processes because the Smart safe is the “backbone” of any retail operation that handles cash. In this article, we are going to discuss the points to consider when choosing a smart safe.

The perfect business opportunity awaits today’s local and regional financial institutions – the chance to cement your bank as a true value-added partner to your retail customers while creating additional revenue for your institution with minimal investment. That opportunity lies in remote deposit capture and recycling technology that will transform in-store operations while reducing costs and eliminate the deposit only limitations and additional expense of the current smart safe functions being used.

Have you ever spent time in your back office counting money or preparing a deposit and walked out front to see unhappy customers waiting for service? It wasn’t a rush, you weren’t understaffed, what is going on??? After coming to the rescue, you probably ask yourself - How can I spend less time in the back office verifying the safe, counting tills, and preparing deposits and spend more time managing the details that really matter?

Automation Avenue Episode 12 - Universal Tellers: Pros, Cons and Best Practices for Your Team This podcast discusses the reasons why you should consider implementing Universal Tellers. We review both the pros and cons of the model, when universal staffing is not a good fit. We even offer some ideas to foster a positive transition.

Technology has revolutionized the banking industry, leaving financial institutions wondering which advancements make sense for their unique needs. And over our 32 years of being in business, we often get asked, “Which would you recommend?” when a financial institution is trying to choose between two products. Often, the answer isn’t clear-cut.