Due to popular demand, we have taken the time to review the 3 best High Capacity Cash Recyclers on the market and allow you to determine which of these may be the best fit for your branch.

You’ve just learned that one of your key competitors has been acquired and are bringing their ATMs near you. You have ‘Big Banks’ already in your region that have been offering deposit automation for the past year or more. And last Friday your newest and highly sought after retail and business customer tried to deposit their daughter’s birthday check from Grandma. She has also wanted to include some large notes from her wallet along with some larger business check deposits via the ATM at the downtown branch - all without an envelope. This caused havoc with other people in the drive through lane and sent the tellers scrambling. The staff is still reeling from that debacle almost a week later and your new key client is clamoring for you to ‘get with the times!’ What is the remedy to these issues? No envelope deposit services or a.k.a. deposit automation, Check 21, image deposit (all of the above!).

We work with a variety of financial institutions to identify ways to gain efficiency through automation in the retail branch setting. After over 30 plus years of consultation, we’ve often heard from our customers and industry peers alike that the currency management aspects of retail branch banking are about ‘everyone (i.e. Banks and Credit Unions) managing the same foundational currency processes differently’.

In today’s banking environment, the non-interest expense is a major concern for most CFOs we work with. Costs, Regulatory Compliance, Security, ROA, ROI, Stress Testing, Portfolio Stability, Efficiency Gains…. the list is constant and the pressure unrelenting. The CFO’s in today’s world not only have to manage the institutions investable assets, but also ensure that new investments and technology are driving costs down for operations as well. In this article, we focus on one of the key expense lines: Tellers.

With the increasing presence of the Omnichannel environment (a.k.a. technology) across the financial institution landscape, the role of the teller in the retail bank branch is frequently being examined closely. The goal is to shape on-going roles and responsibilities when introducing various automation channels to the retail branch environment.

We are observing increases in consumer and commercial loan activity and new branch growth and ‘coming out of the downturn’. So how do you plan to capitalize on the changing customer desire? What percentage of product and relationship growth still happens at the branch versus other channels? The answer is still that most relationships start at the branch before migrating to other channels and they typically grow at the branch as well.